Product Updates

SafeBase

Protect Privacy with Automatic Name Redaction

SafeBase now automatically redacts customer names from questionnaire responses before they are added to the Knowledge Base. This prevents sensitive details from appearing in AI-generated answers and saves customers from manually reviewing and editing entries. Click here to learn more!

October 3, 2025

SafeBase

Streamline Questionnaire Uploads and Portal Access

We’ve made small but helpful improvements to questionnaires in SafeBase. These changes make it clearer when spreadsheets are uploaded and reduce confusion when working with portal links. Click here to learn more!

October 3, 2025

SafeBase

CRM Sync Accuracy with Custom Tiebreakers

We’ve expanded CRM integrations to support custom tiebreaker rules during hourly account syncs. Click here to learn more!

October 3, 2025

SafeBase

Clearer Onboarding for SafeBase Knowledge Base

We’ve improved the SafeBase Knowledge Base experience for new customers by adding context and guidance when the page is first opened. Click here to learn more!

September 26, 2025

SafeBase

Microsoft Teams Questionnaire Assignment Notifications

Questionnaire collaborators can now receive direct notifications in Microsoft Teams when they’re assigned to a question. Click here to learn more!

September 26, 2025

SafeBase

Updated Buttons in SafeBase Knowledge Base

Adding entries to the SafeBase Knowledge Base is now more intuitive. Click here to learn more!

September 19, 2025

SafeBase

Improved Notification Placement in SafeBase

On Monday, Sep 15, we’re changing the location of system notifications in SafeBase. Click here to learn more!

September 12, 2025

SafeBase

Streamline Knowledge Sharing with KB Suggestions

Knowledge Base Suggestions introduces a lightweight approval queue that captures newly written questionnaire responses before they become official KB entries. Click here to learn more!

September 12, 2025

SafeBase

SafeBase Knowledge Base (KB) Suggestions

SafeBase Knowledge Base (KB) makes it easier to capture and reuse manual questionnaire responses, without sacrificing quality. Click here to learn more!

August 23, 2025

SafeBase

Rules Engine Now Supports NDA Checks in Ironclad

For Enterprise customers, the Rules Engine can now check your Ironclad instance to verify if a customer has signed an NDA, reducing manual work in the access request process. Click here to learn more!

August 23, 2025