Product Updates

SafeBase

New Graph on AI Analytics page: Answering Methods graph

A new Answering Methods graph is now available on the AI Analytics page, located under Dashboards in SafeBase. Click here to learn more!

October 31, 2025

SafeBase

Questionnaire Owner Field

You can now assign a Questionnaire Owner in SafeBase to clearly designate who’s responsible for managing a questionnaire. Click here to learn more!

October 31, 2025

SafeBase

(BETA) Approve and Create Accounts in Teams 

(BETA Integration) Previously, Microsoft Teams approvals only worked for existing accounts, requiring users to switch to the SafeBase app to complete requests for new accounts, an extra step that created friction. You can now create new user accounts when approving access requests directly in Microsoft Teams. Click here to learn more!

October 31, 2025

SafeBase

SafeBase Partner Settings for Drata VRM Access

SafeBase Partner settings now let administrators control how Drata VRM accesses Trust Center content. This ensures vendors stay in control while enabling upcoming automation from the Drata VRM Agent. Click here to learn more!

October 24, 2025

SafeBase

Microsoft Teams AI Search

Customers can now ask security questions directly in Microsoft Teams and get AI-generated answers from their Trust Library. This makes it easier to collaborate and respond quickly without leaving your workflow. Click here to learn more!

October 24, 2025

SafeBase

Trust Center: Enhanced AI Card & New AI Feature Item

We’ve expanded the AI card and added a new AI Feature item in the SafeBase Trust Center to help customers clearly explain how AI is used across their products and operations. These updates help Trust Center visitors find the AI answers they need. Click here to learn more!

October 17, 2025

SafeBase

Trust Center AI Search

We’re introducing Trust Center AI Search, a new way for visitors to quickly find the security information they need. Instead of relying on keywords, customers can now ask questions and receive either the most relevant results or a direct answer with the “Ask AI” mode. Click here to learn more!

October 3, 2025

SafeBase

Protect Privacy with Automatic Name Redaction

SafeBase now automatically redacts customer names from questionnaire responses before they are added to the Knowledge Base. This prevents sensitive details from appearing in AI-generated answers and saves customers from manually reviewing and editing entries. Click here to learn more!

October 3, 2025

SafeBase

Streamline Questionnaire Uploads and Portal Access

We’ve made small but helpful improvements to questionnaires in SafeBase. These changes make it clearer when spreadsheets are uploaded and reduce confusion when working with portal links. Click here to learn more!

October 3, 2025

SafeBase

CRM Sync Accuracy with Custom Tiebreakers

We’ve expanded CRM integrations to support custom tiebreaker rules during hourly account syncs. Click here to learn more!

October 3, 2025