Microsoft Teams Direct Messaging

Note: This feature is available in the New Drata Experience only.

Drata notifications can now be delivered directly to individual users in Microsoft Teams — not just shared channels. Microsoft Teams direct messaging is now on par with Slack.

Why It Matters

• Compliance alerts reach the right person faster, reducing the time from notification to action.

• Customers who rely on Microsoft Teams day-to-day no longer need to check a shared channel to find alerts meant for them.

• Strengthens the Monitoring & Remediation workflow by making notifications more targeted and actionable.

What's New

• Microsoft Teams direct messages are now a supported notification delivery option in Drata.

• Supports direct messaging for the following Notification Rule types:

  • Personnel with Pending Actions

  • Required Approvals (for controls)

  • Control Evidence Updates

  • Workflow Updates

• Supports direct messaging for Custom Workflows using the Send Microsoft Teams message action.

Notes

• This release is focused on Microsoft Teams direct messaging within the Notifications area.

• This change applies to the New Experience only. No changes were made to the Classic experience.

• Direct messages are sent through the Drata App in Microsoft Teams — not to a user's personal chat. Ensure the Drata App is installed in Microsoft Teams before enabling this option.

• Microsoft Teams does not support sending notifications to private channels.

• Personal Settings > Notifications must be turned on for Teams notifications to work.

Learn more: Organization settings: Notifications rules and Manage Notifications for Required Approvals and Control Updates